Design/Build Process
Your Mission; Our Mission
Our design/build approach allows Memphis Audio to serve as a single source for design, engineering, supply, installation, training, and service. We act as an information broker by coupling the Mission of your organization with our technical knowledge base to deliver the best results.
Five Phases
The five phases of any major project are: Concept, Schematic, Design Development, Construction Documents, and Build-Out.
Our role as the Technical Design/Build Team is to provide:
Design/Engineering coordination with the Architect and Engineers during the Design Development phase
Coordination with the General and Sub-Contractors during the Build-Out (Installation) Phase
Training during and after installation, plus Service and Support.
Design/Engineering
Our Technical Design/Build Team begins interfacing with the architect and other engineers during the Design Development phase while the architect is still working on the project's drawings. This not only ensures efficient technical support of the ministry, but also reduces design time and eliminates costly drawing changes.
In addition to each technical area’s specific design criteria, certain quality control measures impact all designs:
Master Plan approach — ensures system infrastructure supports current and anticipated ministry needs.
Engineering Discipline — specifically trained Memphis Audio engineers design each technical discipline.
Pre-determined Budgets — provides financial forecasting with flexibility to implement or substitute advanced technology when needed.
Tailored Equipment Selection — equipment choices and system designs specifically for your needs by top-line manufacturers.
Coordination
Various aspects of the building will affect the technical systems — physical space requirements, cooling and ventilation, power, A/V conduit and raceways, and aesthetics.
A designated Memphis Audio Project Manager will oversee the entire process, including:
Inter-coordination between each technical discipline
Working with the Architect and Owner in proper space planning
Specifying maximum noise-floors (N.C. Rating) and equipment cooling needs to Mechanical Engineer
Detailing power requirements to the electrical Engineer
Creation and distribution of Technical Drawings, with the Construction Drawings outlining the conduit and J-box infrastructure
On-site coordination with the General Contractor, Electrical Contractor, Owner, and others
Installation
No one understands the System Design better than the Designer. Successful installation of the technical systems requires that the design be implemented properly, on schedule and in budget. Memphis Audio uses its full-time crew of skilled, creative installers and project managers, under the oversight of the design engineers, to tackle the various issues associated with installation, time-line coordination, and field engineering.
The installation phase includes:
Development of a working schedule to coordinate all related trades, general contractor, and owner
Revising the schedule as needed based on job-site progress
Utilization of installation-related engineering drawings
Testing, labeling, and dressing of all equipment and wiring
Calibration, dial-in, programming, etc. by trained and experienced personnel using sophisticated test equipment and computer analysis.
Training
You want the maximum performance from your system, and you want it to work for you – not vice versa. This is where proper training is critical. Memphis Audio tailors our training for the current level of expertise of the end-user from basic to advanced applications.
Training includes:
Familiarization with the system’s design through drawings and walk-through
Fundamentals of standard operating procedures
How to reset the system to its basic settings
Understanding equipment features and functions
Use of the equipment in its environment
On-site presence of Memphis Audio for rehearsal and first public use
Regular reviews and advanced training during first year; additional on-site support as needed
Service/Support
With proper design, coordination, installation, and training, there’s less need for service. However, as a factory-trained service center many major manufacturers, Memphis Audio:
Provides loaner equipment. Both new and/or loaner can be available overnight
Provides a nationwide network of contacts for last-minute troubleshooting
Coordinates repairs directly with manufacturers